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terms & conditions |
Terms & Conditions
Please Read Terms & Conditions in full
- Agreement: By using, browsing & purchasing products on this website www.balgarradesigns.com.au, you agree to Balgarra Designs terms and conditions
- Amendment of Terms & Conditions: Balgarra Designs reserves the right to amend/update/remove any part of these terms & conditions at anytime and without notice. Consumers/clients/customers are responsible for reading and checking for up to date changes which may occur. Balgarra Designs will endeavour to notify consumers/clients/customers on this website, should these changes occur
- Anti Discrimination Policy
- Collection of Personal Information: Personal information collected on this website will not be issued to third parties. Balgarra Designs respects the privacy and confidentiality of its clients/consumers/customers. Balgarra Designs respectfully adheres to The Privacy Act 1988.
- Conditions: You must be 18 or over to make purchases on this website: www.balgarradesigns.com.au. Discounts on sale of products may be available on refunds/ or next purchase by approval of management. Shipping is done through Australia Post unless otherwise notified of courier, postal deliveries are made as promptly as possible from date of purchase within 24hrs, customers are notified and sent a tracking number. Where a mobile phone number is provided by consumer/customer, a text will be sent to the consumer/customer from Australia Post of expected time of delivery and or transit. Balgarra Designs takes no responsibility for lost, stolen or damaged goods in transit
- Copyright: It is against the law to use/copy/cut & paste any photo or video, artwork, intellectual property of any artist throughout this website. Copyright belongs to each individual artist whether printed or hand painted or digitalised. No reproduction of any artwork is legal. Approval and contracts must be sought from Individual artist. For further information please contact management via email provided below
- COVID19: Balgarra Designs wishes to express all safety measures are in place when dealing with merchandise, handling and postage. Sanitisers are used for customers health and safety and all staff working for Balgarra Designs, in public or private must adhere to current covid19 regulations. Balgarra Designs adheres to all Covid Safety Plans according to Covid Safe Business Framework, which can be found on the Qld Govt website, link provided: https://www.covid19.qld.gov.au/government-actions/approved-industry-covid-safe-plans
- Links to other Websites: Throughout this website (Balgarra Designs) you will find links to other websites, Balgarra Designs does not hold responsibility for any privacy information on any other website excluding Sparxs Online Store, owned and operated by Balgarra Designs
- Contact: For further information on the above we can be contacted via email: [email protected]
Refunds
- All refund exchanges requests must be emailed to: [email protected] with full details and pictures where appropriate
- Balgarra Designs staff will endeavour to complete your request within 14 days
- Change of mind is unacceptable for exchange
- Discount may also be available on next purchase *conditions apply (see terms & conditions)
- Due to hygienic reasons we are unable to exchange Yoga Mats & Towels
- Exchange of purchases for item of same value or close to value are available
- Manufacturing faults on products can be returned for an exchange
- Return of purchases are NON cash refundable
- Return of items for exchange, shipping is at customers expense and must have a tracking number. Balgarra Designs is not liable for lost, damage or stolen shipments (apologies for inconvenience)
Shipping
- All shipping is done through Australia Post, unless a courier is needed for larger items.
- Balgarra Designs ships World Wide
- Delays may occur due to COVID19 restrictions, we apologies for any inconvenience and will notify you should we expect this to occur
- Purchases are shipped same day or within 24hrs of full payment received
FAQ - Balgarra Designs
- Is this an Aboriginal owned business?
- Are the artist Aboriginal Australian?
- Does 100% of the profits go to the artist?
- How long will my shipment take to arrive?
- Do you offer a full cash refund?
although are happy to exchange unsatisfactory item to something of the same value. Change of mind is not acceptable for exchange. Please see REFUNDS for more information
Terms and Conditions - Culture Awareness Training
- CANCELLATIONS: For a full refund of cancellations we must be notified within 48 hour period of date of booked of event
- PAYMENT: Payment for attending culture awareness training must be paid in full following from 7 days of completion of training.
- PHOTOGRAPHY: Please note: participants may be photographed before, during or after a workshop, for the purpose of Balgarra Designs marketing and advertising, on social media channels belonging to Balgarra Designs, which include: Facebook, Instagram, Tik Tok & Linkedin. Said photographs may also be used in other media outlets such as magazines, TV, Newspapers, Newsletters, Pamphlets, Flyers, In Store advertising, Video & billboards. Upon booking participants agree to be photographed. If you do not wish to be photographed please notify staff asap.
- INTELLECTUAL PROPERTY: All participants will be required to sign an Intellectual Property Disclaimer to protect Traditional Cultural Knowledge. The Balgarra Designs staff delivering the session is the owner of copyright of all Intellectual property delivered.
- COVID 19: Balgarra Designs covid 19 policy consist of
- checking in via QR Code or written
- using sanitizers provided
- wear a masks when restrictions are in place
- following protocol if feeling unwell, please stay home if unwell or showing Covid 19 symptoms
- We also ask participants respect staff & or other clientele individual choices and privacy regarding health. Thank You.
FAQ - Culture Awareness Training
What should I expect to gain from the workshop?
You will gain an understanding and awareness of Aboriginal & Torres Strait Islander culture and people as well the implications of colonisation and its impacts to ATSI people.
Below is a various list of some things to expect from the workshop.
Insight to the effects colonisation has had on Aboriginal people and how it still affects' them today
Up to date information on Aboriginal issues
A look into Aboriginal politics
Australian policies and its effects on Aboriginal people
Our Moiety System and understanding traditional ways (Kinship)
Sacred sites and their meanings
Recommendations of more information on books and websites
Do you do deliver culture awareness training in various avenues?
Yes, we can offer you training in and around your respected fields.
Can I cancel my booking or reschedule?
Yes, cancellations MUST be made 48 hours prior to commencement date. Rescheduling can be arranged, please contact staff for further information via email.
Can I get a full refund?
No, Sorry we do not offer any refunds after attending culture awareness training.
What is the minimum number of participants?
Minimum number of participants is 10.
What happens if not all participants attend?
All bookings must be paid for in full for all participants that were booked. Notification of any participants unable to attend must be made 24 hours before commencement of training for their fee to be waived.
Do you deliver your workshop outside of Ingham?
Yes! you can request a booking with us to attend your venue or nearest city. We can travel to your destination (although this will not include the full tour of Mungalla Aboriginal Tours)
How long are the workshops?
Currently we only offer a one day or two day workshop (Catering provided)
One Day Workshop: Training starts at 9:30am and finishes at 4pm (includes morning and afternoon tea and cut sandwiches or BBQ lunch.
2 Day Workshop:
Day 1 - 3hrs, Includes a full tour of Mungalla Station Aboriginal Tours with morning and afternoon tea and cut sandwiches or BBQ lunch.
Day 2 - 6hrs, includes a full day workshop from 9:30am - 4pm including morning and afternoon tea and cut sandwiches or BBQ lunch
Do you provide catering?
Yes, Catering requirements must be made upon booking.
For a full detailed menu please do not hesitate in contacting us via email
Other Venue: Catering may depend on venue location & can be arranged.
Mungalla Station: We offer a light morning and afternoon tea and your choice of cut sandwiches or BBQ lunch.
For a full detailed menu please do not hesitate in contacting us via email
What if I have food allergies?
Please notify staff at time of booking of any dietary requirements.
How do I make a payment?
A invoice for the amount allocated at time of booking will be sent via email and must be paid in full following 7 days of completion of training.
What should I expect to gain from the workshop?
You will gain an understanding and awareness of Aboriginal & Torres Strait Islander culture and people as well the implications of colonisation and its impacts to ATSI people.
Below is a various list of some things to expect from the workshop.
Insight to the effects colonisation has had on Aboriginal people and how it still affects' them today
Up to date information on Aboriginal issues
A look into Aboriginal politics
Australian policies and its effects on Aboriginal people
Our Moiety System and understanding traditional ways (Kinship)
Sacred sites and their meanings
Recommendations of more information on books and websites
Do you do deliver culture awareness training in various avenues?
Yes, we can offer you training in and around your respected fields.
Can I cancel my booking or reschedule?
Yes, cancellations MUST be made 48 hours prior to commencement date. Rescheduling can be arranged, please contact staff for further information via email.
Can I get a full refund?
No, Sorry we do not offer any refunds after attending culture awareness training.
What is the minimum number of participants?
Minimum number of participants is 10.
What happens if not all participants attend?
All bookings must be paid for in full for all participants that were booked. Notification of any participants unable to attend must be made 24 hours before commencement of training for their fee to be waived.
Do you deliver your workshop outside of Ingham?
Yes! you can request a booking with us to attend your venue or nearest city. We can travel to your destination (although this will not include the full tour of Mungalla Aboriginal Tours)
How long are the workshops?
Currently we only offer a one day or two day workshop (Catering provided)
One Day Workshop: Training starts at 9:30am and finishes at 4pm (includes morning and afternoon tea and cut sandwiches or BBQ lunch.
2 Day Workshop:
Day 1 - 3hrs, Includes a full tour of Mungalla Station Aboriginal Tours with morning and afternoon tea and cut sandwiches or BBQ lunch.
Day 2 - 6hrs, includes a full day workshop from 9:30am - 4pm including morning and afternoon tea and cut sandwiches or BBQ lunch
Do you provide catering?
Yes, Catering requirements must be made upon booking.
For a full detailed menu please do not hesitate in contacting us via email
Other Venue: Catering may depend on venue location & can be arranged.
Mungalla Station: We offer a light morning and afternoon tea and your choice of cut sandwiches or BBQ lunch.
For a full detailed menu please do not hesitate in contacting us via email
What if I have food allergies?
Please notify staff at time of booking of any dietary requirements.
How do I make a payment?
A invoice for the amount allocated at time of booking will be sent via email and must be paid in full following 7 days of completion of training.
Terms and Conditions - Taste & Create
- PAYMENT: Payment for attending Taste and Create must be paid in full before or on day of session.
- REFUNDS: A full refund is available for any cancellations made 24hrs prior to booked and paid session.
- PHOTOGRAPHY: Please note participants, may be photographed before, during or after a session of art class, for the purpose of Balgarra Designs marketing and advertising, on social media channels belonging to Balgarra Designs, which include: Facebook, Instagram, Tik Tok & Linkedin. said photographs may also be used in other media outlets such as magazines, TV, Newspapers, Newsletters, Pamphlets, Flyers, In Store advertising, Video & billboards. Upon booking participants agree to be photographed, If you do not wish to be photographed please notify staff asap.
- INTELLECTUAL PROPERTY: All participants will be required to sign a Intellectual Property Disclaimer to protect Traditional Cultural Knowledge. The Balgarra Designs staff delivering the session is the owner of all copyright of all Intellectual property delivered.
- COVID 19: Balgarra Designs covid 19 policy consist of
- checking in via QR Code or written
- using sanitizers provided
- wear a masks when restrictions are in place
- following protocol if feeling unwell, please stay home if unwell or showing Covid 19 symptoms
- We also ask participants respect staff & or other clientele individual choices and privacy regarding health. Thank You.
FAQ - Taste and Create
What is included in the cost of the workshop?
Included in the workshop, you will receive a complimentary beverage on arrival, a grazing board and non-alcoholic beverages. We provide the canvas, paint, brushes and materials needed for you to create your masterpiece, that you get to take home with you.
What if I need to cancel my booking?
Cancellations' must be made 24 hours prior to booking date. If any issues with cancellation process, please contacts us.
Can I get a full refund if I cancel?
Yes, ONLY if it is cancelled 24 hours prior to booking date.
Can I book a private function?
Yes, private functions are available. You may book a private session with us for you, your family or friends although minimum number (5) must be booked.
How long are the workshops?
Each art workshop runs for 2 hours.
I am not an artist, and I can not paint, can I still attend?
Yes! Absolutely! We are able to assist you and make your experience memorable.
Do you come to us?
Yes! you can request a booking with us to come to your next event! We can travel to your destination and create a unique experience at your preferred venue. Please email us for more information.
What if I have food allergies?
All grazing boards have the standard cheeses, olives, nuts, fruit & biscuits, please notify staff if you require a seperate board for dietary requirements.
Terms and Conditions - Escape & Create
- PAYMENT: Payment for attending Escape and Create must be paid in full before or on day of session.
- REFUNDS: A full refund is available for any cancellations made 48hrs prior to booked and paid session.
- PHOTOGRAPHY: Please note participants, may be photographed before, during or after a session of art class, for the purpose of Balgarra Designs marketing and advertising, on social media channels belonging to Balgarra Designs, which include: Facebook, Instagram, Tik Tok & Linkedin. said photographs may also be used in other media outlets such as magazines, TV, Newspapers, Newsletters, Pamphlets, Flyers, In Store advertising, Video & billboards. Upon booking participants agree to be photographed, If you do not wish to be photographed please notify staff asap.
- INTELLECTUAL PROPERTY: All participants will be required to sign a Intellectual Property Disclaimer to protect Traditional Cultural Knowledge. The Balgarra Designs staff delivering the session is the owner of all copyright of all Intellectual property delivered.
- COVID 19: Balgarra Designs covid 19 policy consist of
- checking in via QR Code or written
- using sanitizers provided
- wear a masks when restrictions are in place
- following protocol if feeling unwell, please stay home if unwell or showing Covid 19 symptoms
- We also ask participants respect staff & or other clientele individual choices and privacy regarding health. Thank You.
FAQ - Escape & Create
What if I need to cancel my booking?
Cancellations must be made 48 hours before booking date.
Can I get a full refund if I cancel?
Yes, ONLY on the condition of cancellation being made 48 hours before booking date.
Can I book a private function for camping or accommodation?
Yes, private functions are available. You may book a private session with us for you, your family or friends although minimum number (8) must be booked. Please contact us via email for more information
How long are the art workshops?
Each art workshop runs for 2 hours
Do I have to stay all weekend?
No, the length of stay is entirely up to you, although we do encourage you to stay to receive the full experience. It is recommended x1 night minimum stay at location. Arrangements MUST be made during booking with staff. A full refund will NOT be available for any participant leaving early without prior approval.
What is included in the cost?
What you get: Accommodation: x2 nights accommodation at either one of the booked venues (Camping) Crystal Creek Camping Ground or (Motel) Lucinda Fishing Lodge. Food & Beverage: x1 Complimentary glass of wine on arrival at workshop, grazing board & non-alcoholic beverage. Art workshop: 2 hour workshop including x1 canvas & all materials needed to create a masterpiece to take home, whilst listening to relaxing music enjoying great company and in a beautiful atmosphere.
What do I bring?
Camping: For those camping you will need to bring - Tent or Campervan, Own food for all your meals during your stay, Toiletries, Towel, Swimmers, Sleeping gear such as linen, mattress, sleeping bag, Torch & Mosquito Repellent.
Motel: Toiletries, Clothing, Towel, Swimmers, Mosquito Repellent
I am not an artist and I can not paint, can I still attend?
Yes! Absolutely! We are here to assist you create your very own masterpiece and make your experience memorable.
What if I have food allergies?
All grazing boards have the standard cheeses, olives, nuts, fruit & biscuits, please notify staff if you require a seperate board for dietary requirements.
Cancellations must be made 48 hours before booking date.
Can I get a full refund if I cancel?
Yes, ONLY on the condition of cancellation being made 48 hours before booking date.
Can I book a private function for camping or accommodation?
Yes, private functions are available. You may book a private session with us for you, your family or friends although minimum number (8) must be booked. Please contact us via email for more information
How long are the art workshops?
Each art workshop runs for 2 hours
Do I have to stay all weekend?
No, the length of stay is entirely up to you, although we do encourage you to stay to receive the full experience. It is recommended x1 night minimum stay at location. Arrangements MUST be made during booking with staff. A full refund will NOT be available for any participant leaving early without prior approval.
What is included in the cost?
What you get: Accommodation: x2 nights accommodation at either one of the booked venues (Camping) Crystal Creek Camping Ground or (Motel) Lucinda Fishing Lodge. Food & Beverage: x1 Complimentary glass of wine on arrival at workshop, grazing board & non-alcoholic beverage. Art workshop: 2 hour workshop including x1 canvas & all materials needed to create a masterpiece to take home, whilst listening to relaxing music enjoying great company and in a beautiful atmosphere.
What do I bring?
Camping: For those camping you will need to bring - Tent or Campervan, Own food for all your meals during your stay, Toiletries, Towel, Swimmers, Sleeping gear such as linen, mattress, sleeping bag, Torch & Mosquito Repellent.
Motel: Toiletries, Clothing, Towel, Swimmers, Mosquito Repellent
I am not an artist and I can not paint, can I still attend?
Yes! Absolutely! We are here to assist you create your very own masterpiece and make your experience memorable.
What if I have food allergies?
All grazing boards have the standard cheeses, olives, nuts, fruit & biscuits, please notify staff if you require a seperate board for dietary requirements.