Refunds
- Return of purchases are NON cash refundable
- Exchange of purchases for item of same value or close to value are available
- Discount may also be available on next purchase *conditions apply (see refunds in terms & conditions)
- Due to hygienic reasons we are unable to exchange Yoga Mats & Towels
- Change of mind is unacceptable for exchange
- Manufacturing faults are fully refundable for an exchange
- All refund exchanges requests must be emailed to: [email protected], with full details and pictures where appropriate
- Return of items for exchange, shipping is at customer's expense and must have a tracking number. Balgarra Designs is not liable for lost, damaged or stolen shipments (apologies for inconvenience)
- Balgarra Designs staff will endeavour to complete your request within 14 days