Refunds

• Return of purchases are NON cash refundable
• Exchange of purchases for item of same value or close to value are available 
• Discount may also be available on next purchase *conditions apply (see refunds in terms & conditions) 
• Due to hygienic reasons we are unable to exchange Yoga Mats & Towels 
• Change of mind is unacceptable for exchange 
• Manufacturing faults are fully refundable for an exchange  
• All refund exchanges requests must be emailed to: balgarra.art@hotmail.com, with full details and pictures where appropriate
• Return of items for exchange, shipping is at customer's expense and must have a tracking number. Balgarra Designs is not liable for lost, damaged or stolen shipments (apologies for inconvenience)
• Balgarra Designs staff will endeavour to complete your request within 14 days